Turn your overdue patient list into booked appointments — without spending hours manually calling and texting patients.
Most clinics already have a database full of patients who are overdue for another appointment. Arise AI Reactivation automatically re-engages them with proven SMS campaigns — so your staff can stop chasing and start booking the patients who actually respond.
Your staff shouldn't have to spend hours chasing patients who haven't booked.
Most clinics have a large database of patients who are overdue for another appointment. But during a busy workday, staff rarely have enough time to manually call and text all of them. Patient reactivation becomes inconsistent, repetitive, and easy to put off — so overdue patients sit untouched in your database while revenue quietly slips away.
Manual outreach eats staff time
Calling and texting dozens of overdue patients can consume hours your team doesn't have during a busy clinic day.
Reactivation gets put off
When outreach is repetitive and inconsistent, it becomes the first task to fall off the to-do list.
Your database is already full
You already have valuable patients who know, like, and trust your clinic. They just need a reason to come back.
You already have the patients. Now give them a reason to come back.
Stop letting overdue patients sit untouched in your database. Automate the outreach, and let your team focus on the patients who respond. Arise AI Reactivation works alongside the software your clinic already uses — it's a simple patient-reengagement system, not a replacement for your practice-management or EMR software.
A simple, proven process
Arise provides the proven reactivation sequences already built and configured — so you never have to learn complicated automation software or build workflows from scratch.
Import your overdue patient list
Upload the patients who are overdue for another appointment. No complicated setup required.
Select the right reactivation campaign
Choose from proven, pre-built SMS sequences already configured for healthcare clinics.
Launch the campaign
Start the automated outreach in a single click. Arise handles the proven sequences for you.
Automated SMS follow-up reaches out
Patients receive timely, professional messages encouraging them to rebook — no manual dialing.
Staff respond & book engaged patients
Your team focuses only on the patients who reply, helping them book an appointment.
You Don't Have To Figure Out What To Send.
Arise AI Reactivation comes with a library of ready-to-use SMS reactivation sequences built specifically for optometry practices. Instead of starting with a blank workflow and wondering what to say, your campaigns are already mapped out for the most common patient reactivation situations.
Simply choose the sequence that fits the patient list you want to reach, import your contacts, and let the system handle the follow-up.
90-Day Gentle Reminder
A low-pressure follow-up for patients who are recently overdue for their routine eye exam. Designed to remind patients without making the message feel pushy or overly sales-focused.
12-Month Eye Exam Reactivation
A general reactivation sequence for patients who are due for their next routine eye exam. Gives the clinic a simple, consistent way to reach patients who may have simply fallen off their regular schedule.
18–24-Month Patient Win-Back
A warmer win-back sequence for patients who haven't visited the clinic in a longer period of time. Reconnect with former patients and give them an easy opportunity to return.
Contact Lens Patient Reactivation
A dedicated sequence for contact lens patients who may be due for another visit. The messaging is written specifically for contact lens patients without making assumptions about their current needs.
Children's & Family Eye Exam Reactivation
A parent-focused sequence designed to help clinics reconnect with families whose children may be due for another eye exam. Friendly, simple and focused on making it easy for parents to take the next step.
Final Reactivation Attempt
A final, low-pressure follow-up for patients who haven't responded to previous outreach. Gives the clinic one last opportunity to reconnect before leaving the patient alone.
More campaigns can be added over time as your practice identifies new patient groups and reactivation opportunities.
From Patient List To Reactivation Campaign
Choose Your Campaign
Select the reactivation sequence that fits the patient list you want to reach.
Import Your Patients
Upload or add your overdue patient list and place the contacts into the appropriate campaign.
Let The Follow-Up Run
Your pre-built SMS sequence handles the outreach and follow-ups while your team focuses on the patients already in the clinic.
When patients reply, your team can continue the conversation and direct them to your clinic's existing online booking system.
You're Not Just Getting Software.
You're getting a ready-to-run reactivation system designed around the way optometry practices actually work.
- Ready-to-use campaigns — no blank workflow builder.
- Optometry-specific messaging — built around real patient reactivation scenarios.
- Simple implementation — import your list, choose your campaign, and start reaching out.
The goal is simple: make it easier for your team to consistently follow up with patients who are already in your database.
Two ways to bring patients back
Start with automated outreach your staff handles, or upgrade to the fully automated version where Arise AI handles the conversations and booking for you.
Arise AI Reactivation
Everything you need to consistently reconnect with overdue patients — including ready-to-use optometry reactivation campaigns.
- Optometry-Specific Reactivation Campaign Library
- 6 Ready-to-Use SMS Reactivation Sequences
Start with campaigns already built for common optometry patient reactivation scenarios — no starting from scratch.
- Access to the Arise AI Reactivation platform
- Contacts & conversations management
- Automated reactivation workflows
- Patient / contact list importing
- Proven pre-built SMS reactivation campaigns
- Campaign management
- Training and support
Arise AI Reactivation + AI
Automated reactivation + Arise AI handles the conversations and booking.
Everything in Reactivation, plus:
- Responds to patients automatically
- Answers common questions
- Continues the conversation naturally through SMS
- Handles common questions or objections
- Follows up automatically
- Guides interested patients toward booking
- Books patients into your online booking system
- Operates without staff monitoring every conversation
Want AI to handle the conversations too? Upgrade to Arise AI Reactivation + AI and let our healthcare-specific conversational AI take reactivation fully hands-off.
Want AI to handle the conversations too?
Upgrade your reactivation campaigns with Arise's healthcare-specific conversational AI. When overdue patients respond to your automated SMS campaigns, the AI takes over — answering questions, handling objections, and guiding interested patients toward booking, all without staff needing to monitor every conversation.
$197/month — Staff handles replies
Automated reactivation campaigns reach out to your overdue patients automatically. Your staff steps in to respond and book the patients who engage.
$497/month — Arise AI handles conversations & booking
Automated reactivation plus Arise AI responds to patients, answers questions, follows up automatically, and guides interested patients toward booking — fully hands-off.
Automate the outreach. Let your team focus on the patients who respond.
Consistent automated SMS outreach
Proven campaigns reach every overdue patient on schedule — no more inconsistent, forgotten outreach.
Your team focuses on engaged patients
Staff only spends time on the patients who actually respond, instead of chasing those who don't.
Unlock revenue already in your database
Reactivation campaigns produce some of the highest ROI results because these patients already know your clinic.
AI takes it one step further
With the AI upgrade, conversations and booking happen automatically — no staff monitoring required.
Ready to reactivate your overdue patients?
Stop letting overdue patients sit untouched in your database. Book a demo and see how Arise AI Reactivation can fill your schedule automatically.
Loved by Top Clinics
Don't just take our word for it. Here's what our clients have to say about working with Arise AI.
"Before Arise AI, we knew our front desk was busy, but we didn't realize just how much revenue was actually walking out the door. In our first 30 days, they intercepted 52 missed calls and converted 20 of them into confirmed bookings."
"Austin has been super professional to work with. He got us set up in a matter of days and is so quick to respond to our feedback. Noticeable difference in appointment bookings at our clinic, especially on the ones we would have otherwise missed out on. Highly recommend!"
"Arise AI has been a great addition to our clinic. It has helped us capture missed calls that would have otherwise slipped through, especially after hours, on long weekends, or during busy clinic days when our front desk team is tied up helping patients. We've been especially impressed with how well it handles emergency triage. It pays for itself within a few days of implementing! Very happy with the service and would recommend it to other clinics."
30-Day Money Back Guarantee
We're so confident in our AI systems that we offer a completely risk-free trial. If Optarise doesn't generate measurable ROI for your clinic within the first 30 days, we'll refund your entire investment—no questions asked.